Frequently Asked Questions
Everything you need to know about shopping with IN YOUR SHOE.
How long does shipping take?
Standard domestic orders are typically processed within 24 hours and delivered within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 14-day return and exchange policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, socks and swimwear cannot be returned.
How do I know which size to pick?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it to our charts to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local digital wallets. Cash on delivery is also available in select regions.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
Are your products ethically made?
Sustainability and ethics are at our core. We partner with certified manufacturers who ensure fair wages, safe working conditions, and use high-quality materials designed to last.